1. Introduction

Welcome to EngageTime (“we”, “our”, or “us”). EngageTime is a PowerPoint add-in that enables presenters to create interactive sessions and engage their audiences in real time through polls, Q&A, reactions, and more. This Privacy Policy explains how we collect, use, and safeguard information when you use our add-in, website, and related services (collectively, the “Service”).

By using the Service you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Account & Profile Data

When you register as a presenter (speaker), we collect the information you provide during sign-up, such as your name and email address. This is used to identify your account and associated sessions.

2.2 Session & Presentation Data

We store the sessions you create, including session titles, poll questions, Q&A entries, and audience reactions. This data is associated with your presenter account and is used to display results during and after your presentation.

2.3 Attendee Data

Attendees join sessions anonymously by entering a session code — no account or personal information is required. We do not intentionally collect personally identifiable information from attendees. Poll responses, reactions, and questions submitted by attendees are stored in association with the session but not with any identified individual.

2.4 Usage & Technical Data

We may automatically collect certain technical information when you access the Service, including your IP address, browser type, device type, operating system, referring URLs, and pages visited. This information is used for security, analytics, and service improvement purposes.

3. How We Use Your Information

• To provide, operate, and maintain the Service.
• To authenticate users and manage presenter accounts.
• To display real-time session results and post-session summaries.
• To send transactional emails (e.g., account confirmation, password reset).
• To analyse usage patterns and improve the Service.
• To comply with legal obligations.

We do not sell your personal information to third parties.

4. Third-Party Services

We use a limited set of trusted third-party services to operate the Service. These include:

• Authentication provider — to handle secure sign-in. Only the information necessary for authentication (e.g., email address, provider ID) is shared.
• Cloud hosting & database — our infrastructure runs on cloud providers subject to industry-standard security certifications.
• Payment processing — if payments are enabled, payment details are handled directly by our payment provider and are never stored on our servers.
• Analytics — we may use privacy-friendly analytics to understand aggregate usage trends. No individual behavioural profiles are built or sold.

Each third-party service provider is bound by their own privacy policies and data-processing agreements. We only share data to the extent necessary to deliver the Service.

5. Data Storage & Security

Your data is stored on secure servers. We apply appropriate technical and organisational measures — including encryption in transit (TLS) and access controls — to protect your information against unauthorised access, alteration, disclosure, or destruction.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain account and session data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymise your personal data within a reasonable period, except where we are required to retain it for legal or contractual reasons.

Anonymised, aggregate data (such as aggregate poll statistics) may be retained indefinitely for analytical purposes.

7. Your Rights

Depending on your location you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict certain processing.
• Data portability (receive your data in a structured, machine-readable format).

To exercise any of these rights, please contact us at the address below.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse Service usage. Essential cookies are required for the Service to function. You can configure your browser to refuse cookies, but doing so may affect the functionality of the Service.

9. Children's Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: